User Guide
About shipping/shipping (Worldwide shipping)
■Until shipping the product
Usually ships within 3-7 business days (excluding weekends and holidays).
*We will order the item after receiving your order.
*Pre-order items, pre-order items, and pre-sale items may take longer to be delivered than usual.
*If the ordered product is inspected and found to be defective, or if the product you are ordering is a pre-order item, the above period will not apply.
*Even if it is not a pre-order sale, delays may occur due to manufacturer circumstances.
*It will be shipped from an overseas warehouse. 5-7 business days from shipping to delivery
It will be delivered.
* If you have a desired delivery date, please be sure to
Please check in advance using the inquiry form or official line.
Click here for the official line
*If there is no prior inquiry regarding the desired delivery date,
We cannot accept cancellations under any circumstances such as delivery delays.
Please note.
Shipping fee:
Free shipping for purchases over 700 yen and 10,000 yen nationwide
Shipping charges throughout the USA
Standard shipping fee: $10
Free shipping on purchases over $130
Price : ₩13,000
₩ 130,000 yen
Regarding shipping outside of Japan
(excluding America and South Korea)
Shipping fee is 1500 yen in Japanese yen.
Approximately $10 in American dollars
*Free shipping for orders over 20,000 yen in Japanese yen
Approximately $136 in American dollars
About payment methods
Our site supports the following payment methods.
Payment method and timing:
■Credit card : When billed by your credit card company
■Google Pay/Apple Pay : When billing each credit company registered for each account
■Pay later (Paidy)
Invoices will be issued on the 1st of the following month for the final billing amount at the end of each month, and will be notified by email or SMS (short message) by the 3rd.
The payment deadline is the 10th for convenience store payments and bank transfers. If you use bank transfer, the amount will be deducted on the 12th*. However, it may be 20 days* in January and May. (*If it is a financial institution holiday, the next business day)
■KOMOJU - Smartphone Payments:
You can choose to pay with PayPal here.
■Smart pay
This is a deferred payment service from Smartpay Co., Ltd. that allows you to pay in three installments without any split fees.
・Credit card deferred payment payment (BNPL)
・Payment in 3 installments ・No split fees
■au PAY: At the time of billing from each credit company registered for each account
■Rakuten PAY: At the time of billing from each credit company registered for each account
■Amazon PAY: When billing each credit company registered for each account
About cancellation
[About cancellation after order]
We cannot accept cancellations or changes to order details after payment has been completed.
Thank you for your understanding in advance.
About coupons
Please enter the coupon code you want to use in the "Add a coupon code or gift card" field on the payment screen.
After entering,
■For smartphones, click “→”
■ "Apply" for PC
Once you press it, the coupon code will be applied.
Coupons cannot be applied after the order is confirmed.
About return/exchange conditions
[About returns and exchanges]
We do not accept returns or exchanges in the following cases.
■As this is an overseas product, the following may apply. Please understand this before purchasing.
・There are no empty buttonholes
・Sewing is rough
- Looseness of fraying, loose ends of threads, wrinkles, beads, buttons, etc.
・Zipper is hard
・Size does not match
・The fabric material is different from the photo
■Others
・Wrinkles and creases that can be repaired with an iron ・Misplacement of order due to customer carelessness ・Color and size are different from the image ・Items worn and worn outside ・Items washed more than once ・More than 3 days have passed since delivery Items without name tags, plastic bags, etc. that the item was in
Eligible for returns/exchanges (product defects)
・The product has defects (tears, holes, damaged/defective parts, etc.) ・There are large stains or stains ・If the product you received is different from the one you ordered, please enter the information below and contact us via chat. Please contact us.
■Information to enter when making inquiries: Purchaser's name and order number (if known)
・Contents of product defects Photos of defective parts