| Business name |
LLC THE SCULTURE |
| Operation manager |
Yusuke Yamashita |
| location |
2F-C , Shibuya Dogenzaka Tokyu Building, 1-10-8 Dogenzaka, Shibuya-ku, Tokyo
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| Contact information |
■Click here to contact us by email
info@sculture.tokyo
■Telephone number
070-8555-9124
* Telephone counter is currently closed. Please contact us via email or chat.
|
| URL |
https://sculture.tokyo/ |
| Selling price |
The amount displayed on the product page (tax included) |
| Incidental expenses other than product price |
■Shipping fee: 700 yen (tax included) within Japan
*Free shipping for orders over 10,000 yen (tax included)
|
| Payment method |
Various credit cards/Google Pay/Apple Pay/Paypal
Paypay/Paidy/Smartpay/
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| Payment period |
■Credit card : When billed by your credit card company
■Google Pay/Apple Pay : When billing each credit company registered for each account
■Pay later (Paidy)
Invoices will be issued on the 1st of the following month for the final billing amount at the end of each month, and will be notified by email or SMS (short message) by the 3rd.
The payment deadline is the 10th for convenience store payments and bank transfers. If you use bank transfer, the amount will be deducted on the 12th*. However, it may be 20 days* in January and May. (*If it is a financial institution holiday, the next business day)
■KOMOJU - Smartphone Payments:
You can choose to pay with PayPal here.
■Smart pay
This is a deferred payment service from Smartpay Co., Ltd. that allows you to pay in three installments without any split fees.
・Credit card deferred payment payment (BNPL)
・Payment in 3 installments ・No split fees
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| Delivery period of products etc. |
Usually ships within 3-7 business days (excluding weekends and holidays).
*We will order the item after receiving your order.
*If the ordered product is inspected and found to be defective, or if the product you are ordering is a pre-order item, the above period will not apply.
*Even if it is not a pre-order sale, delays may occur due to manufacturer circumstances.
*Please note that if there is no prior inquiry regarding the desired delivery date, we will not be able to cancel the order under any circumstances, including delivery delays.
*Since the item will be shipped from an overseas warehouse, it will take approximately 7 days from shipping to delivery.
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| Possibility and conditions for returns |
We do not accept returns or exchanges in the following cases.
■As this is an overseas product, the following may apply. Please understand this before purchasing.
・Some products such as bottoms such as jeans and denim, blouses, and jackets do not have buttonholes. In that case, the customer will have to drill the holes themselves.
-Sewing may be sloppy. There may be fraying, loose ends of threads, wrinkles, or loose basting of beads or buttons.
・The size did not match.
・The fabric material is different from the photo.
■Others
・Wrinkles and creases that can be repaired with an iron ・Misplacement of order due to customer carelessness ・Color and size are different from image Items without name tags, plastic bags, etc. that the item was in
Eligible for returns/exchanges (product defects)
・The product is defective (tears, holes, damaged/incomplete parts, etc.) ・There are large stains or stains ・The product you received is different from the one you ordered
In the above case, please enter the information below and contact us via chat.
■Information to enter when making inquiries: Purchaser's name and order number (if known)
・Contents of product defects Photos of defective parts
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